Spain's Commercial Sales Calls Move to a 400 Prefix So Residents Can Identify Them
Spain's Ministry for Digital Transformation and Public Service announced on October 16 that the measure assigning a dedicated 400 prefix to commercial sales calls has entered into force, allowing residents to identify marketing calls at a glance.
The measure implements Spain's Customer Service Act (Ley de Servicios de Atención a la Clientela) and is led by the Secretariat of State for Telecommunications and Digital Infrastructure, with the aim of making it easier for the public to distinguish commercial calls from ordinary ones.
Spain has legislated repeatedly in recent years against telephone marketing nuisance, including a ban on unsolicited commercial calls. With the dedicated prefix now in force, operators and companies must place sales calls from the 400 range, and residents can use it to decide whether to refuse a call or file a complaint.
Source: 西班牙数字化转型与公共职能部
Published by GSM · USA (original Chinese edition)
Photo: 图：西班牙数字化转型部发布的商业来电识别措施示意。西班牙数字化转型与公共职能部供图。 / Photo: Illustration of the commercial-call identification measure. Ministry for Digital Transformation and Public Service, Spain.
