Azusa Light & Water Autopay Error: September Late Fees Waived, Unpaid Balances Roll Into October Bills
Azusa Light & Water, the city-owned utility in Azusa, Los Angeles County, California, announced on October 27 that a processing error prevented some customers' September utility bills from being paid on time through autopay. Late fees resulting from the error have been or will be waived, and affected residents do not need to take any action.
The city stressed that no customer's water or power will be shut off over the September balance, including customers who have already received a shutoff notice.
Customers who still owe for September are asked to pay as soon as possible; any remaining balance will be added to the October bill and collected by autopay on the October due date. Customers who have already paid their September bill in full do not need to do anything.
Questions can be directed to Azusa Light & Water customer service at 626-812-5225.
Source: GSM · USA (original Chinese edition)
Photo: 图：Azusa 市政厅与 Azusa Valley 先锋纪念碑。Los Angeles摄，CC BY-SA 3.0，来源：Wikimedia Commons / Photo: Azusa City Hall and the Azusa Valley Pioneer Monument. Photo by Los Angeles, CC BY-SA 3.0, via Wikimedia Commons
