North Carolina IT Department Unveils New Leadership Structure With a Dedicated Office of AI
The North Carolina Department of Information Technology (NCDIT) on November 13 announced a new leadership structure creating three divisions focused on customer service, digital experience and internal operations at the state IT agency based in Raleigh, along with a dedicated Office of AI. The department said the changes are budget-neutral and involve no job cuts.
Under the new structure, a Customer Division led by Chief Customer Officer Torre Jessup consolidates agency chief information officers and business relationship managers to give every agency one clear front door to NCDIT. A Digital Experience Division led by Chief Digital Officer Lenae Storey gives the state's digital services a single accountable home, and an Operations Division led by Chief Operating Officer Keith Briggs brings together facilities, procurement, human resources and internal audit. The Enterprise Data Office moves into the Technology Services Division, broadband and digital opportunity work continues under Deputy Secretary Pryor Gibson, and I-Sah Hsieh serves as Chief AI Officer leading the new Office of AI, charged with helping agencies use AI responsibly and securely.
Secretary and State Chief Information Officer Nate Denny said technology is changing how government works faster than ever, and the structure is designed around the work rather than any one person, so the department can adapt without redrawing its organization each time conditions shift. NCDIT runs the networks, cloud services, enterprise applications and service desk that state agencies rely on daily.
(Source: North Carolina Department of Information Technology)
Source: North Carolina Department of Information Technology
Published by GSM · USA (original Chinese edition)
Photo: 图：Downtown, Raleigh, North Carolina, USA -- in 9 February 2014 h17m38 Cloudy weather -- (panoramio.com)，作者 James Willamor，Wikimedia Commons，CC BY-SA 3.0；Photo: Downtown, Raleigh, North Carolina, USA -- in 9 February 2014 h17m38 Cloudy weather -- (panoramio.com), by James Willamor, via Wikimedia Commons, CC BY-SA 3.0
